no sound (W98)

[emptypockets]

I've posted this issue on other forums (running out of suggestions) and am moderately pc literate. The following description of my problem will be long-winded, but I see elsewhere on this forum where more info is usually asked for. So here goes:

Compaq Presario 5000 Series (5BW160)
Intel Pentium III 700 MHz
128MB SDRAM
ESS Technologies ES1988/9 Allegro-1 Audiodrive sound
20GB hard drive
CD-ROM dirve
CD-Writer drive--Ultima Electronics Artec WRR-52x
56K Lucent Win Modem
10/100 Accton Technology Corp. EN-1207D Fast Ethernet Adapter

I'm trying to get a friend's pc up and running again. He brought it to me with 2 OS's on it (Win98 and Win2k), so I formatted the HD and installed Win98SE. He's lost his recovery CDs--needless to say, I've had to search the web to get all the drivers to make things all work again.

Everything is all OK again except that I can't get one iota of sound out of it.

In Device Manager, there are 3 devices listed under Sound, video and game controllers: ESS Allegro PCI Audio (WDM); Gameport joystick; and MPU-401 Compatible. "General tab" in Properties on each device show "This device is working properly" and "Exists in all hardware profiles".

Driver tabs show "To view details about the driver files loaded for this device, click Driver File Details. To update the driver files for this device, click Update Driver" on each device as well.

Driver File Details for ESS Allegro PCI Audio (WDM) show the following files:
C:\WINDOWS\System32\Drivers\es198x.sys
C:\WINDOWS\System\VMM32\ntkern.vxd
C:\WINDOWS\System\MMDEVLDR.VXD

All other devices in Device Manager show no problems.

In Control Panel>Multimedia>Audio tab shows Playback as ESS Allegro and Recording as ESS Allegro. MIDI tab shows Microsoft GS Wavetable SW Synth. Devices tab shows:
Audio Devices
Audio for ESS PCI Audio (WDM)

MIDI Devices and Instruments
MIDI for MPU-401 Compatible
Roland MPU-401
MIDI for WDM-based Device
Microsoft GS Wavetable SW Synth

Mixer Devices
Mixer for ESS PCI Audio (WDM)

Line Input Devices
Line Input for ESS PCI Audio (WDM)

Media Control Devices
ActiveMovie MCI Driver
CD Audio Device (Media Control)
MIDI Sequencer Device (Media Control)
Motion Video Device (Media Control)
PIONEER LaserDisc Device (Media Control)
VISCA VCR Device (Media Control)
Wave Audio Device (Media Contro)

Video Compression Codecs
Cinepak ™
Indeo ™ R3.1
Indeo ™ R3.2
Indeo video 5.04
msh 261 (M261)
msh 263 (M263)
RLE
VDOnet VDOWave Video Codec
Video 1

Audio Compressions Codecs
Lernout & Hauspie CODECs
Microsoft CCIII G.711 A-Law and u-Law CODEC
Microsoft G.723.1 CODEC
Microsoft G.723.1 CODEC
Indeo audio software
Microsoft IMA ADPCM CODEC
Microsoft ADPCM CODEC
Microsoft GSM 6.10 Audio CODEC
DSP Group TrueSpeech ™ Software CODEC
Windows Media Audio
Sipro Lab Telecom ACELP.net audio codec
Fraunhofer IIS MPEG Layer-3 Codec (decoder only)
Microsoft PCM Converter

Video Capture Devices

Joystick Devices
Gameport Joystick

When I go to Control Panel>Sounds>Events>Start Windows and click the "Play" arrow, it looks like it plays, but not a peep is heard. "Schemes" shows "Windows Default".

The speaker icon in System Tray opens and all controls are operable. The desktop speakers I'm using (cheapies) work on my pc, but not this one. I've plugged them into all 3 holes on the back of the pc--still not a peep.

This should be enough info for a true pc techie to chew on. Hope it's not something stupid or obvious on my part that I've overlooked, but I've been after this box of bolts for the past week and a half trying to get it to say something--anything. LOL

I have tried wav's, cda's--no sound. I've also removed and reinstalled "multimedia"--no sound. Additionally, I've removed and installed Allegro till I'm blue in the face. LOL I've gone to Compaq's site, ESS's site, and numerous other sites downloading driver sets for this sound chip (removing old ones before trying new ones)--no sound.

Got to snooping around last night and went into SAFE MODE>Device Manager>Sound, video and game controllers and found the following Devices and corresponding Driver File Details for each:

ESS Allegro PCI Audio (WDM) ***APPEARS IN NORMAL MODE WINDOWS AS OK***
C:\WINDOWS\SYSTEM32\DRIVERS\es198x.sys
C:\WINDOWS\SYSTEM\VMM32\ntkern.vxd
C:\WINDOWS\SYSTEM\MMDEVLDR.VXD
C:\WINDOWS\SYSTEM32\DRIVERS\KS.SYS
C:\WINDOWS\SYSTEM\KSCLOCKF.AX
C:\WINDOWS\SYSTEM\KSVPINTF.AX
C:\WINDOWS\SYSTEM\KSDATA.AX
C:\WINDOWS\SYSTEM\KSINTERF.AX
C:\WINDOWS\SYSTEM\KSPROXY.AX
C:\WINDOWS\SYSTEM\KSUSER.DLL

Gameport Joystick ***APPEARS IN NORMAL MODE WINDOWS AS OK***
C:\WINDOWS\SYSTEM\VJOYD.VXD
C:\WINDOWS\SYSTEM\MMDEVLDR.VXD
C:\WINDOWS\SYSTEM\MSANALOG.VXD
C:\WINDOWS\SYSTEM\MSJSTICK.DRV

Microsoft DirectMusic SW Synth (WDM) ***NOT IN NORMAL MODE WINDOWS***
C:\WINDOWS\SYSTEM32\DRIVERS\DMUSIC.sys
C:\WINDOWS\SYSTEM\VMM32\NTKERN.vxd

Microsoft Kernel Audio Mixer ***NOT IN NORMAL MODE WINDOWS***
C:\WINDOWS\SYSTEM32\DRIVERS\KMIXER.sys
C:\WINDOWS\SYSTEM\VMM32\NTKERN.vxd

Microsoft Kernel GS Wavetable Synthesizer ***NOT IN NORMAL MODE WINDOWS***
C:\WINDOWS\SYSTEM32\DRIVERS\SWMIDI.sys
C:\WINDOWS\SYSTEM\VMM32\NTKERN.vxd

Microsoft Kernel System Renderer ***NOT IN NORMAL MODE WINDOWS***
C:\WINDOWS\SYSTEM32\DRIVERS\SYSAUDIO.sys
C:\WINDOWS\SYSTEM\VMM32\NTKERN.vxd
C:\WINDOWS\SYSTEM32\DRIVERS\KS.SYS
C:\WINDOWS\SYSTEM\KSCLOCKF.AX
C:\WINDOWS\SYSTEM\KSVPINTF.AX
C:\WINDOWS\SYSTEM\KSDATA.AX
C:\WINDOWS\SYSTEM\KSINTERF.AX
C:\WINDOWS\SYSTEM\KSPROXY.AX
C:\WINDOWS\SYSTEM32\DRIVERS\SBEMUL.SYS
C:\WINDOWS\SYSTEM32\DRIVERS\REDBOOK.SYS
C:\WINDOWS\SYSTEM32\DRIVERS\STREAM.SYS
C:\WINDOWS\SYSTEM32\DRIVERS\PORTCLS.SYS
C:\WINDOWS\SYSTEM32\DRIVERS\GM.DLS
C:\WINDOWS\SYSTEM32\DRIVERS\WDMAUD.SYS
C:\WINDOWS\SYSTEM\KUSER.DLL
C:\WINDOWS\SYSTEM\WD,AID/DRV

Microsoft Streaming Clock Proxy ***NOT IN NORMAL MODE WINDOWS***
C:\WINDOWS\SYSTEM32\DRIVERS\MSPCLOCK.sys
C:\WINDOWS\SYSTEM\VMM32\NTKERN.vxd

Microsoft Streaming Service Proxy ***NOT IN NORMAL MODE WINDOWS***
C:\WINDOWS\SYSTEM32\DRIVERS\MSKSSRV.sys
C:\WINDOWS\SYSTEM\VMM32\NTKERN.vxd

MPU-401 Compatible ***APPEARS IN NORMAL MODE WINDOWS AS BEING OK***
C:\WINDOWS\SYSTEM\MSMPU401.VXD
C:\WINDOWS\SYSTEM\MMDEVLDR.VXD
C:\WINDOWS\SYSTEM\MSMPU401.DRV

Have I blundered onto something here? Is it normal to have more devices listed in Safe Mode than in normal Windows mode?

[BertImmenschuh]

For your last question Is it normal to have more devices listed in Safe Mode than in normal Windows mode?, Yes, I have seen such a situation, doesn't appear to mean much if things are working when booted into Normal mode.

<font color=blue>Good judgement comes from experience, and experience comes from bad judgement.</font color=blue> <font color=green>Experience is a wonderful thing. It enables you to recognize a mistake when you make it again.</font color=green>

[emptypockets]

Any suggestions as to how to get sound out of this box?

[PastaBoy4]

" Any suggestions as to how to get sound out of this box?"

banging a hammer against the box would make the box make sound. might not be a pleasent sound but it's a sound.

have your tried going into safe mode removing all the devises under sound even the ones that don't show up in windows normal and then rebooting and starting fresh with driver of choise witchever may be the closest one (you sead you downloaded several different ones)?

Keyboard error press F1 to continue...
mouse error click here to continue.....
Press any key to continue.......WHERE'S THE ANY KEY!!!

[PastaBoy4]

also if it's an onboard sound card try going into the bios and seing what kind of settings it has for the sound

Keyboard error press F1 to continue...
mouse error click here to continue.....
Press any key to continue.......WHERE'S THE ANY KEY!!!

[emptypockets]

Problem solved!!!!!!!! Compaq uses powered speakers and I wasn't. She sings like a bird now.