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allieisnot
04-14-2005, 01:07 AM
hi, if anyone can help me it would be great i am trying to fix my mums computer?? i have no idea what she has done, when you start up win 98 a blue screen appears with the following message a fatal exception 0D has occured at 0000:0000fd1f. it tells you to press any key to terminate the current application or press crrl+ alt+del but what ever you do the blue screen just comes back. any help would be great.

Pennydan50
04-14-2005, 06:06 AM
Start here;

<a target="_blank" href=http://support.microsoft.com/default.aspx?scid=kb;en-us;299976>http://support.microsoft.com/default.aspx?scid=kb;en-us;299976</a>

<font color=blue>It's a good day when you learn something</font color=blue>

allieisnot
04-15-2005, 03:11 AM
hi, i checked this out but the computer wont let me do this, the blue screen keeps coming back before i can finish. then it goes back to the desktop.

Pennydan50
04-15-2005, 05:41 AM
If this just started within the last five days you could try a registry restore.

When the system is booting, just after the POST screen, (Power On Self Test) and just before the windows "splash" screen comes on start tapping either the Ctrl or F8 key. (You have to be quick.) You should get the Microsoft Startup Menu. Choose Command Prompt Only. When you get the C:\&gt; prompt, type in;

scanreg/restore (some sysytems like a space between; scanreg /restore)

and hit Enter. Pick a restore file which PRECEEDS the problem occurring. If no major system files have been removed you should get back into a working windows environment.

Post back with your results or any questions.

<font color=blue>It's a good day when you learn something</font color=blue>

allieisnot
04-21-2005, 06:16 AM
hi, tried that but didn't help much i ended up wiping the hard drive, which was fine. my problem now is that the floopy drive was not working so i took the top of and got that working some of the leads were not pluged in propley, now when i start the machine it says disc I/0 error replace the disc and press any key to continue any help would be great. thank you so much.

Pennydan50
04-21-2005, 06:45 AM
Have you reloaded an O/S, or is the drive still wiped?

<font color=blue>It's a good day when you learn something</font color=blue>

allieisnot
04-21-2005, 10:30 PM
hi, the drive is still wiped! thank you very much for any help you can give me

Pennydan50
04-21-2005, 10:41 PM
Download a 98 bootdisk image;

<a target="_blank" href=http://www.cyberus.ca/~danpenny/WIN98SE.EXE>http://www.cyberus.ca/~danpenny/WIN98SE.EXE</a>

and run the file to create the bootdisk. Don't just copy the file to a floppy. Once you have it made, boot the machine with it and install your O/S from your CD.

<font color=blue>It's a good day when you learn something</font color=blue>