IE keeps coming up with 'Page Cannot Be Found' (W2K)

[rik_34]

Whenever i start Internet Explorer, no pages can be found.

It comes up with Page Cannot Be Found, and 'res://C:\WINNT\System32\shdoclc.dll/dnserror.htm' at the top in the blue part.

I have tried a couple of things i found in other threads about this problem but none of them have worked for me.

I have just downloaded HiJackthis because it seemed that was what a lot have people have done. Here is the log if that helps -

Any Help Much Appreciated!!!

Logfile of HijackThis v1.99.1
Scan saved at 10:16:31, on 6/04/2005
Platform: Windows 2000 SP1 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Trend Micro\PC-cillin 2000\Tmntsrv.exe
C:\Program Files\Trend Micro\PC-cillin 2000\pccntupd.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\WINNT\SOUNDMAN.EXE
C:\WINNT\anvshell.exe
C:\WINNT\sm56hlpr.exe
C:\WINNT\System32\atiphexx.exe
C:\WINNT\System32\bootmng.exe
C:\WINNT\System32\wnetlogin.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis1991.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_ 12_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_ 12_0.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [anvshell] anvshell.exe
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [ati control panel] atiphexx.exe
O4 - HKLM\..\Run: [Boot Manager] bootmng.exe
O4 - HKLM\..\Run: [Microsoft System Checkup] wnetlogin.exe
O4 - HKLM\..\Run: [NT Logging Service] syslog32.exe
O4 - HKLM\..\Run: [Open Site] C:\Program Files\Open Site\opensite.exe
O4 - HKLM\..\RunServices: [ati control panel] atiphexx.exe
O4 - HKLM\..\RunServices: [Boot Manager] bootmng.exe
O4 - HKLM\..\RunServices: [Microsoft System Checkup] wnetlogin.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ati control panel] atiphexx.exe
O4 - HKCU\..\Run: [Boot Manager] bootmng.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-9.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} (UCSearch.ucUCSearch) - http://www.zuvio.com/opnste/UCSearch.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{D0FC73B9-8967-485F-8577-1DB73AFA0C08}: NameServer = 203.12.160.35 203.12.160.36
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Inc. - C:\Program Files\Trend Micro\PC-cillin 2000\Tmntsrv.exe

[homeflash]

First, go to command prompt and ping any site... like c:> ping www.yahoo.com

see if you get any reply, if not you have DNS problem...

then you may have to renew your ip address and/or fix your dns settings

*** Sometimes Helping is a way of Learning! ***

[bigfreak]

C:\Documents and Settings\Robert>ping www.microsoft.com

Pinging www.microsoft.com.nsatc.net [207.46.156.188] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 207.46.156.188:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

Sometimes, your DNS is OK but you don't get any reply packets. This is OK some firewalls are configured to drop ping requests. What's important is that you don't get "bad IP address" when you ping a site that you know exists. In the above example we see the address 207.46.156.188. The DNS is fine on my machine. :D

[The_Dude]

Open a command window, start=>run=>cmd=>enter, and then run ipconfig /all to see what your DNS looks like.
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