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View Full Version : Problems: Add/Remove Progs; Can't print emails; IE6 doesn't work prope (W2K)



johnwey
05-13-2004, 11:21 PM
Please help!

1. Nortons Av ran out -- I uninstalled and tried Avast Pro demo
2. I can't print emails, and when I try Windows Update IE6 goes through the motions, but returns a blank page.
3. I talk in Avast Forum. They say Nortons needs an extra program to completely remove it.
4. I get it, run it -- no good.
5. Then they say to compeltely remove Avast I need an extra program.
6. I get it, run it -- but no good.
7. I run RegSupreme, RegClean and RegCleaner.
8. I run Nortins System Utilities from a CD
I give up.
1. I can't print any email (now I copy and laste, drop it into Word, print.
2. Many URLs, including MS Windows Update, act like they're loading, but return a blank page. To handle that, I install Firefox, but I still can't update Windows
3. My Add/Remove Programs screen is BLANK, with a single line of 8 point Times type at the top containing all the menu option which normally should be there. I have no idea how to even try to fix this one!
NOTE: I did this ALL on another computer (Win98SE) and the SAME IDENTICAL THING HAPPENED.
Over to you,
Cheers
John

laurieA
05-17-2004, 02:43 AM
Run sfc /scannow (note space) and see if this clears up system files. Nortons is notorious for causing probs (I gave it up 2 years ago and now use AVG) You can go into registry and delete Nortons folder: HKEY_LOCAL_MACHINE/Software/Nortons

You can also delete Avast using NSW to 'wipe'. You can also try using 'wipe' to delete Nortons from pc(from cd obviously).