Internet Options denied (WXP-Home)

[joedit]

Does anyone know where I can shut off the the restrictions? When I click on Tools> Internet Options;I get a message stating:"This operation has been cancelled due to restrictions in effect on this computer. Please contact your system amdinistrator". I don't know how it was set. I did install a Goggle toolbar, (pop-up blocker) I thought that might have been it, but deleting it didn't help.

[rjmac]

This may help:
Bulldog@TweakXP (http://www.winguides.com/registry/display.php/797/>http://www.winguides.com/registry/display.php/797/</a>

If)

[joedit]

It looked promising. "Internet Explorer Toolbar Restrictions". But it ooks like it is only available with the purchase of the software.

[rjmac]

Not sure I follow you ???
Open regedit (Start &gt; Run &gt; type Regedit enter)
Navigate to:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Inte rnet Explorer\
Control Panel
Look for these restrictions in the right hand pane:

Accessibility - disables all options under Accessibility
GeneralTab - removes General tab
SecurityTab - removes Security tab
ContentTab - removes Content tab
ConnectionsTab - removes Connections tab
ProgramsTab - removes Programs tab
PrivacyTab - removes Privacy tab
AdvancedTab - removes Advanced tab
CertifPers - prevents changing Personal Certificate options
CertifSite - prevents changing Site Certificate options
CertifPub - prevents changing Publisher Certificate options
SecChangeSettings - prevents changing Security Levels for the Internet Zone
SecAddSites - prevents adding Sites to any zone
Privacy Settings - prevents changs to privacy settings
FormSuggest - disables AutoComplete for forms
FormSuggest Passwords - prevents Prompt me to save password from being displayed
Connwiz Admin Lock - disables the Internet Connection Wizard
Settings - prevents any changes to Temporary Internet Files
ResetWebSettings - disables the Reset web Setting button

Set the value = 1 to disable the restriction.

Then do the same with this key.
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Int ernet Explorer\
Control Panel

Alternately, if you are not comfortable editing the registry, we can achieve it this way.
Download 'Hijack This!'. Bulldog@TweakXP (http://www.tomcoyote.org/hjt/>http://www.tomcoyote.org/hjt/</a>
Unzip,)

[joedit]

Hey Bulldog - Those values are great to have - thanks. But I need the value for the Tools&gt; "Internet Options". The values that you provided are within the pulldown. I can't get to that pulldown from inside IE. That's when I get the error. I do have a work around:
( I can get there from the Control Panel&gt;Internet Options). But I'd like to understand what happened in the registry to prevent my access from IE. Thanks

[rjmac]

Post a HijackThis log

<a target="_blank" href=http://www.tweakxp.com/forum/>Bulldog@TweakXP</a>

[joedit]

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb0 4.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [siStartupService.exe] "C:\Program Files\GIANT Company Software\Spam Inspector\siStartupService.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\msconfig.exe /auto
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Instant Update Reminder.lnk = C:\Program Files\U.S. Robotics\ControlCenter\Reminder.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger (HKLM)
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: symsupportutil - https://www-secure.symantec.com/techsupp/activedata/symsupportutil.CAB
O16 - DPF: {01112B00-3E00-11D2-8470-0060089874ED} (Support.com RemoteControl Class) - http://support.fastaccess.com/sdccommon/download/tgrc.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.fastaccess.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/14a096c5a9fabe277815/netzip/RdxIE601.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37861.7377314815
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab

[rjmac]

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\msconfig.exe /auto
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/14a096c5a9fabe277815/netzip/RdxIE601.cab

Reboot.

That should take care of it.
For future reference, it is important to post the entire log, which includes a header and running processes.

<a target="_blank" href=http://www.tweakxp.com/forum/>Bulldog@TweakXP</a>

[joedit]

Thanks Bulldog!!! it works fine now..

[rjmac]

Your welcome.

<a target="_blank" href=http://www.tweakxp.com/forum/>Bulldog@TweakXP</a>