Trouble Installing USB Card (W98) [Archive]

Hally

05-03-2003, 03:04 AM

Hi there oh boy is this stressing me out, I was so lucky to get a Digital Camera brought for me by my daughters & wife, but I had to install a USB card to my computer, thats how it downloads the pictures! /images/forums/icons/smile.gif I'm new to these mega contraptions, they truly are awesome (the camera's I mean)

Anyway after installing a <a target="_blank" href=http://catalog.belkin.com/IWCatProductPage.process?Merchant_Id=1&Product_Id=107412>Hi-speed USB 2.0 5-Port PCI Card</a> I did everything I was supposed to do booted my computer up expecting it to say "Windows has found new Hardware" but it didnt say nothing at all.... so I opened the search for new Hardware utility did a scan & it still found nothing... ggrrr I was thinking maybe its a faulty card, I took it back to the shop & they swapped it only to find it did the same thing.... man I was thinking whats going on....

Can Anyone Please Help Me Solve This
I'd truly love to be able to get on with enjoying my new digital camera. . . . my camera is <a target="_blank" href=http://www.dolphinfast.com/products/1015.html>Here </a> if you want to know something about it.

My computer is a Pentium II Celeron 333mghtz >< 160mb Ram Win98SE

These things are sent to try us /images/forums/icons/wink.gif

>>Hally<<
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report_2

05-03-2003, 04:39 AM

I can not tell you how to get USB2 working on your machine but how about an alternative.
I assume your machine already has USB1.

How about a USB Media reader.
For example < $15
<a target="_blank" href=http://www.pricegrabber.com/search_getprod.php/masterid=561858/search=media%2520reader/ut=421e738162c4381f>http://www.pricegrabber.com/search_getprod.php/masterid=561858/search=media%2520reader/ut=421e738162c4381f</a>

There are many types out there.

Hally

05-03-2003, 05:11 AM

Thanks report_2 but I really got to get this one installed to use my camera, I dont think I have any USB at all...

Thanks Again for the info....

>>Hally<<
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Andy-S

05-03-2003, 09:44 AM

Hally,

Windows 98 SE doesn't have native USB2.0 support so you will have to install the drivers for the card.

Is the card identified in device manager as an unknown device?

If you want to verify that the card is seen by the system then download CPUID from here <a target="_blank" href=http://www.h-oda.com>www.h-oda.com</a> and run the utility. Click on the device list icon (looks like a graphics card) and post the contents.

Cheers
Andy

report_2

05-03-2003, 02:04 PM

To check to see if you have USB go to Start, Programs, Accessories, System Tools, System Information.
Under Components it should be listed. Click on it to see if it expresses any problems that may lead to a resolve.

Mine looks like this:
Basic resources: None
Driver: USB\0001
Driver Date: 5-11-1998
Driver: usbhub.sys
File Size: 27184 (0x6A30)
File Date: 5/26/1999 8:0 AM
Company Name: Microsoft Corporation
File Version: 4.10.2019

Hopefully you will see USB 2 in there.
Have you tried the camera hooked up yet?

I am thinking that you should or should have:
1. Installed the softeware
2. Install the Card
3. Hook up the camera
4. Turn the camera on to PC mode.

Hope some of this helps.

Hally

05-03-2003, 02:10 PM

Thanks for your reply Andy /images/forums/icons/wink.gif I'm eager to get this thing all happening ... now to answer your question, no it's not identified in device manager as an unknown device at all...

The new USB card came with an install disc, but my problem is when I boot up it doesnt even say "found new hardware" ... I'm sitting here ready to install the drivers but cannot until its recognised by my computer, man this is testing

I will get the CPUID download & see what happens..... thanks Andy back soon

>>Hally<<
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Hally

05-03-2003, 03:04 PM

Hi Andy heres the result of the "Device List" test, BTW I like this little program its very useful... thanks ......... now, what does this tell us, as far as I now it hasnt seen my USB card but I really don't know Andy LOL ......

------------------------------------------------------------------------------------
[ WCPUID Version 3.1a (c) 1996-2002 By H.Oda! ]
$$--- PCI Device List

Bus Dev Fnc VendorID DeviceID Revision SubSystem IRQ Device Type
--- --- --- --------- --------- --------- --------- --- ---------------------
#0 #0 #0 10B9h 1621h 05h 00000000h - Host Bridge
#0 #1 #0 10B9h 5247h 01h 00000000h - PCI-PCI Bridge
#0 #2 #0 10B9h 5237h 03h 00000000h 9 OHCI USB Controller
#0 #7 #0 10B9h 1533h B4h 00000000h - ISA Bridge
#0 #15 #0 10B9h 5229h 20h 00000000h 15 IDE Controller
#0 #18 #0 1039h 6326h 0Bh 63261569h 0 VGA Compatible

00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 2C 2D 2E 2F 3C 3D 3E 3F
-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
B9 10 21 16 06 00 10 24 05 00 00 06 00 00 00 00 00 00 00 00 00 00 00 00
B9 10 47 52 07 01 00 00 01 00 04 06 00 00 01 00 00 00 00 00 00 00 03 00
B9 10 37 52 17 01 80 02 03 10 03 0C 08 40 00 00 00 00 00 00 09 01 00 00
B9 10 33 15 0F 00 00 32 B4 00 01 06 00 00 00 00 00 00 00 00 00 00 00 00
B9 10 29 52 05 00 80 02 20 FA 01 01 00 20 00 00 00 00 00 00 0F 01 02 04
39 10 26 63 07 00 30 02 0B 00 00 03 00 40 00 00 69 15 26 63 00 01 02 00

##--- Date 05/04/2003, Time 07:52:40

>>Hally<<
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The_Dude

05-03-2003, 03:05 PM

Maybe this will help <a target="_blank" href=http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q258/7/73.ASP&NoWebContent=1>http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q258/7/73.ASP&NoWebContent=1</a>
I am not sure if windows 98 supports USB 2 at all. I have an ADS USB 2 card, it didn't come with any drivers at all. When I installed it windows loaded the drivers for usb 1.1 support. I used windows update to download and install the USB 2 drivers for win 2k. I can't remember if I ever used this card with windows 98, but it should work at the regular 1.1 speed, so should yours.

Edited by The_Dude on 05/03/03 14:06.

The_Dude

05-03-2003, 03:11 PM

Here is another link to USBman, hope it helps
<a target="_blank" href=http://www.usbman.com/win98seusbguide.htm>http://www.usbman.com/win98seusbguide.htm</a>

Baldrick2

05-03-2003, 04:13 PM

Hi Hally

I wonder if making sure you have the most upto date motherboard drivers would make a difference, I know that on one older board I've seen (I think it was an Epox) that very little (newer hardware) was recognised by the PCI slots/Windows (not sure of the correct terminology!!) until the latest drivers were installed.

With the Program Andy asked you to download press the 'Maroon' coloured button along the top for system info. This, at least on here, gives make and model number of your motherboard, along with the BIOS info. Maybe post that here if you can't find the downloads-we can all have a look then!!

Later

Jase

If at first you don't succeed, then you probably shouldn't skydive!

Hally

05-03-2003, 04:23 PM

Hey thanks Jase you might be on to something, this might be the reason, i'll try anything LOL.... I havent seen this little gem that Andy posted before but its deffinately going to be saved in kmy system from now on..... heres the results Jase... any good!

----------------------------------------------------------------------------------------------

[ WCPUID Version 3.1a (c) 1996-2002 By H.Oda! ]
$$--- System Information

Vendor String : American Megatrends, Inc.
Version String : 0627
Release Date : 07/15/95
ROM Size : 128 KB

[Motherboard Information]
Manufacturer : Acer Lab Inc.
Product String : Aladdin Pro
Version String : 0.00
Serial Number :

[CPU Microcode Information]
M.Patch ID : 4h (4) / 0660

D:2.0 S:0.0 V:T
##--- Date 05/04/2003, Time 09:17:12
----------------------------------------------------------------------------------------

[b]>>Hally<<
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Baldrick2

05-03-2003, 05:21 PM

Arr...erm..can't find anything out at all I'm afraid. One more little utility from Ami (your Bios Manufacturer) can "be gotton" from the link below.

It's a very small utility which should hopefully tell you something (it told me nothing however as mine is an award bios!") ..fyi screen goes quite black for the first second or two!!

As I said before the CPUID prog told me my motherboard, as I have just checked by running down into the basement and digging out the box!!

Maybe someone else here knows where to look, the only thing I came up with was the Ali site which didn't under any circumstances want to give any support!!!!

Sorry I wasn't any help. The easiest way is to take the cover off your machine, grab a torch and look for make and model number on the motherboard I guess!!

Fingers crossed it's a VIA chipset, if so then you can just download their 4in1 driver pack and you should be good to go!

Jase

<a target="_blank" href=http://www.ami.com/support/bios.cfm#2>http://www.ami.com/support/bios.cfm#2</a>

If at first you don't succeed, then you probably shouldn't skydive!

Hally

05-03-2003, 06:25 PM

Thank you Jase, you are a great help even though you said Ali didn't want to play...

I know that my mother board is PC100 BXcel M726 & you can see it here at this THIS (http://www.pcchips.com.tw/M726.html>Site</a>) Site too

This is some other info I had saved a friend got it for me... but its a bit chinese to me haha..

------------------------------------------------------------------------

AMIBIOS Motherboard Manufacturer Identification
Version 1.2 (02/07/2001) Copyright 2000 American Megatrends, Inc.

This file has recorded information useful in identifying the manufacturer
of this motherboard. The information is listed below:

An AMIBIOS ID String Was Detected:
61-1020-001437-00111111-071595-ALi1621
-- ---- ------ ------
| | | |
| | | Chipset/BIOS Info
| | Manufacturer ID
| Version Information
Processor & BIOS ROM Information

Manufacturer Code Detected: 1437 - PC CHIPS
-----------------------------------------------------------------------------

>>Hally<<
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Andy-S

05-03-2003, 08:00 PM

Hally,

From the details from WCPUID I can tell that it is an ALI chipset on the system board. It does recognize a USB controller within the chipset (not the plug in card) so I'm surprised you don't have any external USB connections. Are there any USB connections on the motherboard? The camera should work fine in a USB 1.0 socket.

Cheers
Andy

coolsights2000

05-03-2003, 08:17 PM

Do you have Quick boot enabled in your BIOS

If you do disable it....

When you have Quick Boot enabled it bypasses allot of the normal start up test,,,,

Thanks
Mac!!!

I've heard a saying : about 99% of computer problems sit in front of the monitor

Baldrick2

05-03-2003, 08:18 PM

Hi Hally

I must have read a hundred pages on PC Chips and your motherboard now, with absolutely no luck...I have found drivers IDE, sound, and modems but none which I think will be any use!

You do (should) have USB ports on your computer, if you've never used them they're probably at the bottom on the back, covered in dust!!

As for Windows not seeing your card, no idea. I can't imagine that Belkin made two bad cards and you got both of them! Their FAQ was no use whatsoever!!

I'm really sorry I couldn't wave the magic wand and get it working for you. I'm sure that someone else here will be able to though.

Good Luck

Jase /images/forums/icons/frown.gif

Now, I really must go and do some work!!!! LOL

If at first you don't succeed, then you probably shouldn't skydive!

Hally

05-03-2003, 08:45 PM

Oh boy Andy I wish I knew what to look for ... now I'm looking at the mother board right now & I cant see any USB plug that my lead will go into, certainly on the back external party of my computer there's nothing in the USB range.... If it was inside the computer wouldn't that be rediculous because what would people do to plug there camera or whatever into it... I'm looking inside but see nothing. Wow this camera has been a great cruise through technology street, I had know idea what USB ports was yesterday hahaha

I'm wondering how I can tell if my system has the wrong VIA driver installed, how can one tell if its the right or wrong one .... I'm just trying to cover every base here, & I'm kind of thinking aloud... does anyone know any reason at all that might stop my computer from seeing the USB Card in my PCI slot... Please .... hey I'm not stressing out really, this is educational to me /images/forums/icons/crazy.gif

Thanks in Advance /images/forums/icons/cool.gif

>>Hally<<
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Hally

05-03-2003, 08:52 PM

Trying it right now Mac... thanks....

>>Hally<<
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Hally

05-03-2003, 08:58 PM

You have been super Jase I thank you immensely /images/forums/icons/smile.gif Hey you did your up most & I appreciate your help ... I will get this bloody thing ggrrrr.... my last post in this thread will say "Hooray"

Thanks Jase /images/forums/icons/laugh.gif

>>Hally<<
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Baldrick2

05-03-2003, 09:38 PM

Hally

I wouldn't go installing VIA drivers, yours is a ALi Aladdin Pro II chipset (renamed it seems to BXcell).

Mightn't take too kindly to any other stuff!!

Jase

PS On this link <a target="_blank" href=http://iceberg.pchomeworld.com/cgi-win/L3Static/L3Stat.asp?Part=MB65856>http://iceberg.pchomeworld.com/cgi-win/L3Static/L3Stat.asp?Part=MB65856</a>
it says that the ATX Form Card, with amongst other things your USB was an optional extra!! No help I know.....
If at first you don't succeed, then you probably shouldn't skydive! Edited by Baldrick2 on 05/03/03 20:54.

Hally

05-03-2003, 10:19 PM

I'm just wondering if this computer already has the wrong VIA driver installed, do you know how I could tell ..... yes it is BXcel & about 6 months ago I did a format on this computer & I installed the M726 ide driver... I wonder if there is some other drivers I need to install... Doh

>>Hally<<
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Andy-S

05-04-2003, 08:15 AM

Hally,

There's an integrated driver for the ALI chipset that needs to be installed. If everything else is working you probably have it installed already.

Here's what I would do:

1. Go into setup and see if the card is recognized by the BIOS. If it is not then I would try and get a later version of the BIOS as the one you have is dated 1995. You can get a later BIOS from here.

<a target="_blank" href=http://www.pcchips.com.tw/BIOS.html>http://www.pcchips.com.tw/BIOS.html</a>

If you do flash the BIOS make sure that you don't switch off the power during flashing as these old boards most likely won't support flash recovery.

2. If it is recognized in the BIOS then look for the latest integrated drivers for the motherboard. It will include a PCI miniport driver.

Cheers
Andy

Hally

05-05-2003, 06:10 AM

Thanks Andy /images/forums/icons/wink.gif I'm thinking of flashing a new bios because my one is like you said 95... but I'm here to say a big thank you to you all ... Today I ended up solving the problem by taking the 2.0 USB card back to the shop & swapping it for the 1.1 USB card, it was still a PCI card but because it was a bit older it was recognised by windows this time.... Hooray so needless to say I am playing with my Digital Camera now /images/forums/icons/smile.gif great fun, these things are mega technology....

Thanks Again /images/forums/icons/cool.gif

>>Hally<<
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