TCP/IP network transport not installed

[mlfarrar]

I have a Pocket PC device that connects via USB. MS Active Sync fails to come up, and gives the message TCP/IP Transport not installed. I went to the add/remove programs and re-installed TCP/IP and it worked for a while, then the problem reappeared. I am using TCP/IP to talk to the internet - don't understand why the Pocket PC device can't use it.

[redbird_400]

Thats odd... you would need TCP/IP to connect and communicate with others on the net. Most everyone uses TCP/IP... So we need more info here. What Brand is this PDA and what OS did it come with?

[mlfarrar]

It's an iPAQ (Compaq) Model 3650 running Pocket PC v3.0. The system I am synching with is a Sony VAIO laptop with docking station, PCG-R505JSP running XP Professional.

[POBrien]

reads like there's a problem with your drivers for your hardware. TCPIP usually works fine. I'd spend your energy on the driver problem(s).

POBrien

[auntieflorrie]

like win98 only one instance of tcp can exist. so when you connect to the internet tcp/ip becomes assigned for that function.

technet Q184223 might provide useful info.