modem disabled (W2K)

[krush123]

I know that I have a modem on my laptop running windows 2000, but it seems that it's disabled, I can't find in my anything about the modem used. I tried the control pannel, or my computer, hardware, device manager, no modem there!!
I don't have the win2k cd.

could someone tell me what should i do?
thanks

[Paul S]

Hello,

If Windows 2000 has not detected it then there is a problem. Have you tried scanning for non plug and play devices?

I would contact the people who supplied the notebook and get them to check it, is it still in warrenty?

I purchase many notebooks each year for business use and have found a few where the daughter card has not been fitted correctly, thus causing the modem not to be detected and work.

Regards,

<font color=green>Paul</font color=green>

<font color=blue>mailto:paul@winguides.com (paul@winguides.com)</font color=blue>

[krush123]

Hi,
I still have problems. I don't have any ports!!!
I have done the following steps:
1- control pannel, Add/Remove hardware
2- Add/Troublshoot a device
3- Add a new device
4- Windows is detecting new hardware
5- widows did not find any new devices on your computer
6- I want to select the hardware from a list
7- I selected the modems from the list
8- Windows attempting to find my modem
9- Windows did not any new legacy (non Plug & play) modems attached to your computer
10- I'm selecting my modem from the list
11- On which pors do you want to install it?

Here it is I don't have any port to select from and go to the next step. I don't know why it don't give me any ports.

what should i do?
thanks

[Paul S]

Hi,

Can you tell me what make and model of modem you have please?

Regards,

<font color=green>Paul</font color=green>

<font color=blue>mailto:paul@winguides.com (paul@winguides.com)</font color=blue>

[krush123]

Hi,
I have Lucent Venus PCMCIA from Lucent manufacturer.
I can't find any driver for it yet.

[krush123]

sorry for the previous answer. My laptop is a second hand computer that i bought.
It has an Intel Pro 100 SP Mobile Combo Adapter

[Andy-S]

Use the details at this link to determine what your exact adapter details are and then download the drivers for the one that is determined.

<a target="_blank" href=http://support.intel.com/support/network/adapter/pro100/21397.htm>http://support.intel.com/support/network/adapter/pro100/21397.htm</a>

Cheers
Andy

[Paul S]

Not sure if this is of any use:

<a target="_blank" href=http://www.pc.ibm.com/qtechinfo/MIGR-4VBJQF.html>http://www.pc.ibm.com/qtechinfo/MIGR-4VBJQF.html</a>

<font color=green>Paul</font color=green>

<font color=blue>mailto:paul@winguides.com (paul@winguides.com)</font color=blue>