janann
10-13-2002, 09:57 PM
Hello,
I am a complete novice terrified to touch anything on the computer, while my partner downloads games with reckless abandon. Neither of us knows anything about comp. maintenance - a bad combination! We had a McAfee virus scan installed 2 years ago, V Shield worked so we assumed all was well. Recent problems led to me trying to educate myself -a little late! - on what to do.
I found the McAfee First Aid component and fixed one critical problem, but I'm left with a list of potential problems. I've already deleted some things via First Aid because it has an Undo feature, but still have some "applications, OLE files and DLL files that the Registry expects to find are missing". I"ll ask about those elsewhere in this forum, but if I can't find out for sure, I'd better undo everything I've deleted, remove the McAfee, and would like to get a Norton AV. Can anyone recommend any specific Norton AV programs that contain a First Aid component similar to this one? I have heard of one Norton package that contains an AV, Utilities, and something else, but have forgotten what it's called. The Norton site kept leading me to their blurb on the 2003 AV. Thanks for any advice on this - it's great to be able to ask specific questions, as reading manuals and visiting countless websites is not getting me very far.
Janann
I am a complete novice terrified to touch anything on the computer, while my partner downloads games with reckless abandon. Neither of us knows anything about comp. maintenance - a bad combination! We had a McAfee virus scan installed 2 years ago, V Shield worked so we assumed all was well. Recent problems led to me trying to educate myself -a little late! - on what to do.
I found the McAfee First Aid component and fixed one critical problem, but I'm left with a list of potential problems. I've already deleted some things via First Aid because it has an Undo feature, but still have some "applications, OLE files and DLL files that the Registry expects to find are missing". I"ll ask about those elsewhere in this forum, but if I can't find out for sure, I'd better undo everything I've deleted, remove the McAfee, and would like to get a Norton AV. Can anyone recommend any specific Norton AV programs that contain a First Aid component similar to this one? I have heard of one Norton package that contains an AV, Utilities, and something else, but have forgotten what it's called. The Norton site kept leading me to their blurb on the 2003 AV. Thanks for any advice on this - it's great to be able to ask specific questions, as reading manuals and visiting countless websites is not getting me very far.
Janann