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phil_l875
08-14-2002, 04:23 AM
I did have Windows 2k on my laptop though i formatted the hard drive and put Win ME on cos I was having loads of problems with my Internet. My modem (in the laptop) is hooked up to a telephone line and the computer says that the modem is working correctly. I have tried several leads and phone sockets though i keep getting a load of rubbish about having no dial tone. I do have on these phone lines and when I try to connect to the Internet i get a beep through my speakers which I assume is the computer communicating with the modem before dialling out. This is very confusing as i have removed the modem and reinstalled and i have removed then recreated the Dial Up to the net. Any help would be much appreciated

BertImmenschuh
08-14-2002, 07:56 AM
Do you have the same problems in another location, such as your neighbor or in a computer shop? Could be that the modem has in fact died, even though the Windows diagnostic says it is good. I have changed several in the last month due to a couple of storms. The modems tested good in Windows but no dial tone. One storm even damaged the on-board sound card when it took the modem out.

We all, each of us, have a uniqueness, some of us enjoy it, some of us don't.

agenda43
08-17-2002, 11:07 AM
I have a problem with my modem not dialing at all from Dial pad to internet etc. I get a message back when trying saying Modem is either turned off or not installed properly. When I check in Sytems it states modem is running properly. I removed and rebooted and came back up with same problem. I sent CPU back to HP who says they put new modem in...however, when returned still can not access phone line. Any suggestions?

BertImmenschuh
08-17-2002, 03:04 PM
About the only thing left to check is the polarity of the phone line [reversed wires in the jack], that can cause problems with most modems. Another possibility is too many other devices/phones on the same line, degrades the signal too much.

We all, each of us, have a uniqueness, some of us enjoy it, some of us don't.