troubleshooting dump problem ... pstat ???

[sda]

I have a dump memory problem, event viewer show me the problem, but when i go on the microsoft site, they say to check the list of drivers that are gonna be assign to an adress, to check that list and if your exeption inside your error message match the adress of the driver, well you know what driver is problematic and what do reinstall/update to fix the problem.

The problem is pstat dosen't seem to exist on my win2k machine, is there a new file or new name in win2k ? cause obvisouly pstat.exe seems to be an old nt4 ressource kit file.

Any suggestion on how to troubleshoot those dump or stop error is welcome as well

thx guys

[sda]

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000c, 0x00000002, 0x00000000, 0x8041f956). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini071102-01.dmp.

I read the mini dump, and got all the information, on the ms web site it says to use pstat.exe to check all the drivers of your system, to check the adress you get from the error (0x8041f956) and see if it maches the adress of a driver.

From : http://support.microsoft.com/default.aspx?scid=kb;EN-US;q192463

"Using Pstat.exe to Identify Driver Information
Pstat.exe, a Resource Kit utility, will give you a picture of the processes and drivers currently running on your system. For these purposes, the most useful information will be the list of loaded drivers that appears at the end of the output. All you need to do is run Pstat.exe from the command line. The information given by Pstat.exe can be piped to a file by using the following syntax: "

but the freaking problem is that i don't have pstat.exe the file must be something else in win2k

thx again

[Pdawg_Dba]

Do you have the Windows 2K Resource Kit? If so, all the utilities are located here by default; C:\WINNT\Resource Kit

HTH.


Patrick Middleton, MCSE/MCDBA

[jpjohnelway]

it is not always a software problem, defective memory, a bad nic card, or a bad hard drive could do it also. so if the software checks out go there next.

[Andy-S]

SDA,

There is a tool that ships with W2K called driver verifier. It can be used to verify the drivers one at a time. It is very simple to use and the executable is verifier.exe.


Cheers
Andy