PDA

View Full Version : Trouble Installing Internet Explorer 6 (WME)


Artie734
07-05-2002, 04:53 AM
Ok, I wanted to upgrade from IE 5 to IE 6 because it keeps screwing up and not showing pages. I downloaded the IE6Setup Installation program and whenever I run it, it stops in the middle of the download and a window pops up that says, "Open CAStore failed => 0x3f1(1009)". I don't know what that means but it happens whenever I try to install it.
It might be a virus, but I ran ScanDisk and did a whole virus scan and nothing showed up. Help me........................

DanK
07-05-2002, 05:34 AM
It seems that if Norton is running then you may occur problems when downloading & installing IE6.

Boot into safe mode download & install from there

Artie734
07-05-2002, 02:36 PM
How do you boot into safe mode?

DanK
07-05-2002, 02:40 PM
When the machine starts keep pressiing F8 until a list of options appear, choose safe mode.

<P ID="edit"><FONT class="small">Edited by DanK on 07/05/02 09:40.</FONT></P>

Artie734
07-05-2002, 03:27 PM
I tried to install it in safe mode and the same thing happened. Help me..................

DanK
07-05-2002, 03:39 PM
Found this posted in another forum

First, make sure in Win Explorer/Tools/FolderOptions/View that you
show hidden and system files and show extensions. If your OS is NT, then
you MUST be logged on as Administrator both to install and for the first
reboot. Based on my own experience, I believe this is also a good practice
for Win2k, but MS does not say it's required in that case.


Look in your c:\windows\inf folder and see if you find any files named
oemxx.inf which have a length of 0 (zero), where the xx can be any number.
There could be potentially many thousands. If you do, you need to erase
these. To do this, first select the c:\windows\inf folder, then hit Search.
In the Search pane on the left, enter oem*.inf and down at the bottom click
Size and At Most and 1 (one). Then do Search. When it finishes, you should
have all of the zero length oemxx.inf files listed in the right pane along
with possibly some of size 1K. Do CNTL A to select all of them. Now hold
down CNTL while you click on (de-select) all of those at the top that are 1K
, so the only the 0K size files are left selected. Now hold down SHIFT and
click DELETE to delete the zero length oemxx.inf files without sending them
to the Recycle Bin. It will take some time if you've a lot of these files,
so be patient. You'll know when it's done.

Now re-start your computer into DOS and run Scandisk C:, fixing any errors.
If you're not NT or Win2k, also run Scanreg /fix. Re-boot to Windows and
defrag your computer (which will also probably take a little time), and try
your install again from Safe mode.. If it works, fine.

Artie734
07-05-2002, 03:53 PM
I looked in C/ Windows, and I can't even find the inf folder! Also, how do you make Explorer show hidden and system files again?

DanK
07-05-2002, 04:07 PM
To show hidden files, open windows explorer, click Tools>Folder Options>View and tick were it says Show hidden files & folders. Press ok then look in your c:\windows\inf folder

<P ID="edit"><FONT class="small">Edited by DanK on 07/05/02 11:08.</FONT></P>

Artie734
07-05-2002, 04:32 PM
I just ran scanreg for the first time and there was an error and it fixed it. I then ran the installation in normal mode and it worked! Thanks for the help......

DanK
07-05-2002, 05:00 PM
Thats great news Artie734 /images/forums/icons/smile.gif

Somethings are more trouble than ther're worth