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IKBrunel
07-04-2002, 02:53 PM
I did a system restore to a previous date, now I find that system restore and system information no longer function, all I see is a plain white space in system restore, system info. and windows help.
I suspect that some files have not restored correctly, but which?
As I can't restore to another good point, is there another alternative to a re install?

Thanks for any help.
IKB

DanK
07-04-2002, 03:20 PM
See if this ms article helps Blank Pages in Microsoft Windows Millennium Edition (Me) Help and Support (Q275651)</font color=red> (http://support.microsoft.com/default.aspx?scid=kb;EN-US;q275651><font)

IKBrunel
07-04-2002, 11:30 PM
Thanks, I tried the MS recommendations, but no success.

POBrien
07-04-2002, 11:48 PM
I don't have the fix. But you could re-install over the current setup (same directory) too see if that will correct the problem.

Caution:

There's no guarantee that that action would resolve the issue. It may even make matters worse.


Patrick (http://www.winguides.com/forums/sendprivate.php?Cat=&User=POBrien&Board=&Number=&what=online&page=&view=&sb=&part=&vc=><font)</font color=green> /images/forums/icons/smile.gif
<a target="_blank" href=http://www.winguides.com/subscribe/?guide=registry>WinGuides</a>

Paul S
07-04-2002, 11:54 PM
I think Patrick's post is about the best answer but take note of his warning!!

When you did the restore did you get any error messages?

Paul</font color=green><P ID="edit"><FONT class="small">Edited by paul38 on 07/04/02 17:54.</P>

Paul S
07-05-2002, 12:03 AM
Here are some useful links:

http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q290700&FR=1& (http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q267951&>http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q267951&</a>
<a)

<font color=green>Paul</font color=green>

IKBrunel
07-05-2002, 12:04 AM
No error messages, the restore proceeded as normal, and then re booted ok.
The fault condition then showed.

IKB

Nana
07-05-2002, 02:02 AM
IKBrunel,

I don't know if this would help or hinder. Please don't try it until one of the others suggests it's worth doing.

What about restoring your registry to a time before you used System Restore? This <a target="_blank" href=http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q221512>link</a> is to a MSKB article on how to manually restore the WinMe Registry.

Nana /images/forums/icons/smile.gif

Nana
07-05-2002, 02:41 AM
IKBrunel,

I've been searching in the MSKB and found this article.
<a target="_blank" href=http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q272117>Description of Files on the Windows Me Startup Disk</a>

Here is the part that interested me (under 'More Information'):
Ebdundo.exe : This is the executable file that can detect the presence of a failed System Restore operation, and return the computer to the state it was in before the restoration attempt.

Again, I don't know if this will help or hinder. The others here should be able to tell you.

Nana /images/forums/icons/smile.gif

Nana
07-05-2002, 03:16 AM
IKBrunel,

Have a look at these articles from the MSKB:

<a target="_blank" href=http://support.microsoft.com/default.aspx?scid=kb;en-us;Q275651>Blank Pages in Microsoft Windows Millennium Edition (Me) Help and Support </a>

<a target="_blank" href=http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q309663>Control Panel, Help, and System Restore Are Empty or Partially Empty </a>

Nana /images/forums/icons/smile.gif

IKBrunel
07-05-2002, 12:40 PM
Thanks for all the advice, unfortunately actuating Ebundo.exe made the hard drive inaccessible.
I have now formatted C: and re installed all my progs. I keep ALL my user files on D:

I have learned a lot from this malfunction and hope the posts on this subject are helpful to all.

Regards
IKB

DanK
07-05-2002, 01:34 PM
Sorry to hear none of the above solutions worked for you.

Strange that with all the experts, sometimes problems can't be fixed.

Nana
07-05-2002, 03:12 PM
IKBrunel,

Sorry for suggesting it.

Nana /images/forums/icons/blush.gif

IKBrunel
07-05-2002, 03:41 PM
Another solution to a complete system destruction, is to use Norton Ghost.

Another hard drive could be "ghosted" and kept as a backup, or an image file of system could be kept on present hard drive, and used to restore C: under DOS commands from boot disk.

IKB