cannot open Outlook 2000

[FrequentFlyer]

My computer locked up and I had to shut it down and reboot. Now I am unable to open Outlook. I reinstalled Office 2000 and I can open all of the other apps except for Outlook. I have a TON of email saved on there and don't know what to do to fix the issue. Any ideas????

[Simon Clausen]

Most likely is there is now some corruption in your mail storage file (.PST). This Microsoft support article details the ways to repair it. <a target="_blank" href=http://support.microsoft.com/default.aspx?scid=kb;en-us;Q197315>How to Use the Inbox Repair Tool to Recover Messages</a>

Regards,

Simon Clausen
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WinGuides.com - Windows Guide Network
<a target="_blank" href=http://www.winguides.com/>http://www.winguides.com/</a>

[FrequentFlyer]

i've actually tried doing that already. still nothing. i've uninstalled and reinstalled a couple of times. word, excel, etc...are all working. when i click on outlook, the "microsoft outlook" box comes up but it hangs. i imported the pst into express for now but i'd rather use outlook. i hope i don't need to reimage the machine. any other ideas??

[Simon Clausen]

Try renaming the .PST to something else and let Outlook start with a fresh PST to see if there is any problem there.

Regards,

Simon Clausen
---
WinGuides.com - Windows Guide Network
<a target="_blank" href=http://www.winguides.com/>http://www.winguides.com/</a>

[FrequentFlyer]

thanks for the ideas! i just got it going. even though it was hanging, i let it sit for a while. eventually it came up and i just had to repoint it to the pst. weird. thanks for the help!!

[DTRedbird]

I have experienced this same problem 4 times over the past year. Somehow I fix it and every time swear I am going to write down what the fix was ... but usually too excited about it working and skip the documentation.

Anyway, I have the problem again and can't seem to fix it this time. I have tried your suggestion and Outlook still will not open. Any ideas?