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Hally
02-06-2002, 11:21 PM
Hi there I'm wondering if the things in my new modem.log are normal coz a few things look suspiscious to me I'm running Pentium 120 Win98SE my modem is Acer 56k Surf External. the things I dont agree with I put a few of these **** next to the line. I have error control ticked in config modem\control panel also data compression is ticked but in modem log they're not reckognised. . . Log excerts Below:
- Modem type: Acer Modem 56 Surf
- Modem inf path: AMBIEN~1.INF
- Modem inf section: Gen56kExt
-Error-control off or unknown.*****
- Data compression off or unknown******
-HardwareSerial Overrun Errors: 120 ******
-Hangup by lowering DTR*****
I'd really apreciate any info or help Thank you
---Hally--- ps nearly forgot this: Error Control - "Make sure your modem is set to LAPM (V.42) error control rather than MNP which is around 20% slower". How can I check and\or change this setting

<P ID="edit"><FONT class="small">Edited by Hally on 02/06/02 17:36.</FONT></P>

POBrien
02-07-2002, 04:34 PM
Hey Steve,

I'm not sure what's up with the status in the log.

How about unchecking the options (notated by the asterisks) then reboot, connect and check again. I'm wondering if the acer has it's own settings based on it's own software/hardware drivers. Windows has it's own default built in settings. This may be the reason for windows reporting unknown etc...

About the "LAPM (V.42) error control rather than MNP" issue, I have no idea. Check the documentation that came with the modem. Maybe it may shed some light.

Patrick (http://www.winguides.com/forums/sendprivate.php?Cat=&User=POBrien&Board=&Number=&what=online&page=&view=&sb=&part=&vc=><font)</font color=green> /images/forums/icons/smile.gif
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Hally
02-07-2002, 07:37 PM
good thinking never thought of that thanks Pat

POBrien
02-07-2002, 09:29 PM
You're welcome.

Let us know how you go.

Patrick (http://www.winguides.com/forums/sendprivate.php?Cat=&User=POBrien&Board=&Number=&what=online&page=&view=&sb=&part=&vc=><font)</font color=green> /images/forums/icons/smile.gif
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Hally
02-07-2002, 10:38 PM
Hi I'm back, I turned off the error control & data compression in the windows modem config applet\control panel to see result & this it what it said Below:
- Error-control off or unknown.
- Data compression off or unknown.
- Serial Overrun Errors: 14
- WARNING: The modem did not respond to lowering DTR. Trying software hangup...
The same except for the Warning what is "DTR"?
I appreciate any help Thank You ---Hally---

POBrien
02-08-2002, 06:31 AM
Based on the setup of the modem (external), I'm wondering if you can affect a settings change within the com port that is devoted to the serial connection. What changes to make? I don't know.. I've never used or troubleshooted an external modem before. Here's some info on DTR..

Serial Port Control
The modems.com 28.8(V.34) / 14.4 Kbps Data/FAX Modems can determine the speed, parity, and stop bits from the serial port connection. The modem automatically detects the serial data speed between 300 and 115,200 bps with the following formats:


Data Length Parity Stop Bits Total Length

7 None 2 10
7 Odd 1 10
7 Even 1 10
7 Mark 1 10
7 Space 1 10
8 None 1 10
8 Odd 1 11
8 Even 1 11

The modem also has the capability of automatically adjusting the baud rate to the internal serial port to physical carrier speed. The user application must adjust the baud rate of the internal serial port to it by detecting carrier speed after CONNECT xxxx message. This command setting is valid for reliable (error corrected) link and normal mode connections. The baud rate adjust feature is always active for direct mode connection.


&Cn (DCD Control)
This command controls the behavior of the DCD (Data Carrier Detect) signal of the internal serial port.

&C0 -- DCD is always on.
&C1 -- DCD will track the state of the data carrier from the remote modem.

&Dn (DTR Option)
This command controls the modem response to the serial port's Data Terminal Ready (DTR) signal. This command interprets the ON and OFF transitions of the DTR signal from the DTE in accordance with the parameters as defined by n.


&Kn (Data Flow Control)
This command determines how the modem controls data flow between the system and the modem. For example, if the speed between the system unit and the modem is 19200 bps, and the speed between the local and remote modem is 2400 BPS, the transmit buffer of the modem is likely to be overflow when the system is sending large amounts of data. To prevent an overflow and subsequent loss of data, the modem either sends a XOFF character or drops the CTS signal to signal that the system should stop data sending. When enough space is available in the modems transmit buffer, the modem either sends a XON character or raises CTS to signal that application could resume data sending.

For binary data transfer CTS/RTS flow control should be selected since the modem cannot distinguish the user's data from XON/XOFF characters. Flow control is not used for direct mode connection.

&K0 -- Disables flow control.
&K1 -- Error
&K2 -- Error
&K3 -- Enables RTS/CTS flow control. Flow control is active in both sending and receiving direction.
&K4 -- Enables XON/XOFF flow control. Flow control is active in both sending and receiving direction.
&K5 -- Enables transparent XON/XOFF flow control. XON/XOFF character which is sent from the system unit will be processed for flow control and also sent to the remote modem. Flow control is active in both sending and receiving direction.
&K6 -- Enables both RTS/CTS and XON/XOFF flow control.

&Mn (Communication (Asynchronous/Synchronous) Mode)
Determines the DTR operating mode. The modem treats the &M command as a subset of the &Q command. This command is used to choose between asynchronous, synchronous, or direct dial modes while the modem is in the command state. Only Asynchronous mode is supported., and between synchronous and asynchronous data flow when a connection is established.

&M0 -- Selects direct asynchronous mode.

&Rn (RTS/CTS (Hardware) Flow Control)
This command determines how the modem controls CTS (Clear to Send). CTS operation is modified if hardware flow control is selected.

&R0 -- In synchronous mode, CTS tracks the state of RTS. In asynchronous mode, CTS acts according to V.25 handshake.
&R1 -- In synchronous mode, CTS is always ON (RTS transitions are ignored). In asynchronous mode, CTS will only drop if required by flow control.

&Sn (DSR Override)
Data Set Ready Control

&S0 -- Causes DSR signal to be active at all times.
&S1-- Causes DSR signal to be active according to the V.25 protocol.

&Xn (Select Synchronous Clock Source)
Selects the source of the transmission clock for the synchronous mode of operation. The parameter value, if valid, is written to S27 (bits 4 and 5). In asynchronous mode, the transmission and receipt clocks are turned off.



&X0 -- Selects internal timing.
&X1 -- Selects external timing.
&X2 -- Selects slave receiving timing. The transmission clock signal is derived from the incoming carrier.

\Gn (Modem to Modem (Software) Flow Control)
This command enables and/or disables software flow control using XON/XOFF, between your modem and the remote modem. During a reliable (error corrected)reliable connection this setting is ignored.

\G0 -- Disables modem port XON/XOFF flow control
\G1 -- Enables modem port XON/XOFF flow control

\Wn (Split-Speed Operation)
This command determines the split-speed DCE/DTE interface for applications such as ViewData terminals, which require a transmit speed of 75 bps and a receive speed of 1200 bps at the DTE interface.

\W0 -- Disables split-speed mode.
\W1-- Enables split-speed mode.

%Fn (Split-Speed Direction)
This command determines which direction, transmit or receive, has the 75 bps channel and which has the 1200 bps channel. This command is only valid if the "Split-Speed Operation" command has been executed.

%F1 -- Selects 75 tx / 1200 rx
%F2 -- Selects 1200 tx / 75 rx
%F3 -- Selects V.23 half duplex operation


and a link to a site I found while searching the net..

http://www.sput.nl/hardware/modem-reset.html

I'm sure there's many more sites with much more detailed info on DTR.

Also check pcguide.com

you will most likely find info related to DTR as well.

Patrick (http://www.winguides.com/forums/sendprivate.php?Cat=&User=POBrien&Board=&Number=&what=online&page=&view=&sb=&part=&vc=><font)</font color=green> /images/forums/icons/smile.gif
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Hally
02-09-2002, 08:42 PM
Oh Thank You Pat that was a mega reply I'm digesting it now & I will look at the link
I love the way you changed your title to (wizard) very good ok thanks again ---Hally---

POBrien
02-09-2002, 09:44 PM
Sure Steve,

No problem... I've never really been big on titles. MCSE, A + etc.. However, since I've been here faithfully for over 2 years I feel that I've earned it. But, I'd be more than willing to give it up in a hot second if need be....