IE 5.5 "Open in New Window" problem

[ciscoman1]

I am using IE 5.5 SP2 98SE and IF I use the Right Click option to "Open In New Window" option ALOT after awhile the new window will become UNUSABLE(with no toolbar at the top, e.g. File,Back,stop etc.). Then the new link is unusable and nothing loads on the page and I have to do a Ctrl + Alt + Delete to get out. Is this a bug in IE or how can I fix it??

Thanks
JR

[Mosaic1]

How many IE Windows do you have open at any given time? If you have too many, you may be running low on resources. When that happens Windows cannot create new windows or icon correctly. Sometimes it just freezes or an error message pops out at you.

[ciscoman1]

To Mosaic1
I probably have about 6 or 7 open windows at a time, but I thought I saw somewhere on the MS Knowledge that there was an issue about this, not sure though. I wanted to find out if there were other people who might have had this happen to them with IE 5.5 SP2 or other versions of IE. It very well could be a result of resources getting low though as usually I am printing out an article while going to other links. I have the resource meter running in the systray all the time so I usually check it to see if I am still in the green and if I'm in the yellow(which is rare) I start shutting down running processes. I still would like to know more about it though. Thanks JR

[reghakr]

With that niumber of Windows, I think Mosaic hit it correctly.

Here's some further reading...may apply, may not apply":

<a target="_blank" href=http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q250770>Problems Viewing Web Page that Starts a New Instance of Browser</a>

<a target="_blank" href=http://support.microsoft.com/default.aspx?scid=%2fsearch%2fviewDoc.aspx%3fdocID %3dKC.Q281679%26dialogID%3d5468431%26iterationID%3 d1%26sessionID%3danonymous%7c3748541>Unable to Open a Link in New Window in Internet Explorer</a>

reghakr

[ciscoman1]

To Reghakr,

The kb articles didn't really pertain to my setup, but I have used the regsvr32.exe urlmon.dll before as I have heard that this can do wonders for alot of errors that occur so I did it again and I will just do my normal surfing and see what goes. What do you think of the regsvr32 possiblilty? JR

[reghakr]

Like I said, I think Mosaic is right.

You can try, it will not harm anything.

reghakr

[ciscoman1]

To Reghakr

One last question which is, do all dll's get registered to be able to function correctly as I was reading that there was another .dll called Com*.dll(I think it was comct*32.dll) something, that if it went screwy could cause problems also in IE and if reregistered could help to remedy things? Thanks for your posts JR

[TonyKlein]

There are a couple of dlls that may need attention.

Try this:

Go to Start - Run (type each line below separately, then press OK)

regsvr32 Shdocvw.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll

Note: you should see a brief message after each entry.
Reboot and test IE - New Window, repost with your results.

Here's some more reading:

<a target="_blank" href=http://support.microsoft.com/default.aspx?scid=kb;NL;q272322>The "Open in a New Window" Command May Not Work</a>

If no joy, try repairing IE, if you have that option available: <a target="_blank" href=http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177>Description of the Internet Explorer Repair Tool</a>

Good luck, Tony

[ciscoman1]

To Tony and others

The "Open in New Window" command works, but it's just sometimes a new window will not load, if I use the right click option to open the window, but what's weird is that if I just select the link so my current page changes to the new window, this will usually work. The KB article about New Window may not work describes my problem pretty accurately. Does anyone know where I can find out what version of the IE DLL'S described in the link I should have for IE 5.5 SP2 with 98SE? I have already used the IE Repair Tool so I am not sure what it found and I have reregistered Urlmon.dll, but not the other dll's listed in KB article Q272322.
Thanks for the info Tony

JR

[TonyKlein]

Hi JR,

If you run IE Repair as advised, IE will inform you if there are dlls whose version is too low.

It will then tell you that IE can't be repaired, and advise you to run Setup again.

Don't do that, but click details. It's most often due to one or two dll's missing, corrupted, or having the wrong version.
This is usually easy to correct by restoring the dll from your Internet Explorer Installation cabs, if you've held on to those.
If not in there, try your Win98 cabs.

A version that's slightly older wouldn't generally cause the problems you're experiencing, though.

[report_2]

http://support.microsoft.com/servicedesks/fileversion/dllinfo.asp?fr=0&sd=msdn

[ciscoman1]

To Tony

Are the IE installation cabs located in the Windows Update Setup Files Folder as in that folder there is over 31 MBs of files including cabs? After I ran the IE Repair Tool it did not stop, stating that it could NOT finish repairing so I take it that ALL versions are correct. I also searched the registry for the entries the Q272322 mentioned and ALL registry entries are correct. So as you stated earlier some of the dll files may need to be reregistered, but right now I am going to hold off on that. Please advise on where IE stores the installation files.

Thanks JR

[ciscoman1]

To report_2
Thanks for the link as I got to the IE 5.5 SP2 Files Versions page(11 pages of files) and I have NOW BOOKMARKED it.

JR

[TonyKlein]

JR,

I store my Win98 and my Internet Explorer cabs in subfolders in C:\Windows\Options\Cabs, so I don't remember where they go originally.

It's easy to find out though:

From the Start menu, point to Search, and then click For Files or Folders.
In the Search Results window in the Search for files or folders named area, type: *.cab.
Enter urlmon.dll in the 'Containing text' field
Include the appropriate path in the 'Look in' field, and then click Search Now.
The files are listed in the Search Results window, and you'll know the location of your Internet Explorer setup cab, if you still have them.

Good luck, Tony

[ciscoman1]

To Tony,

When I entered the instructions you gave me I came up with 2 INSTANCES of urlmon.dll, one entry in my Options\Cabs folder in Win98_42 cab and the CAB FILE I want in the Windows Update Files Folder Ie_s2.cab. so I guess you have to be careful which file you select to use!!! Thanks again JR

[TonyKlein]

JR,

That's correct.
And the dll in your Internet Explorer cabs will be more recent than the other one.

Always take care to pick the most recent one when you want to restore a dll.

Greetz, Tony

[ciscoman1]

To Tony

The only question I have is when you do the regsvr32 and say you register a dll file again which dll file, for instance URLMON.DLL will regsvr32 use if there are 2 instances of it?? JR

[TonyKlein]

Right now you've only been looking for the file in *.cab files.

If you just do a search for urlmon.dll, it won't find those two, but it'll just find the one in your Windows/System directory.
And that's the one that will be registered as well, so you can't go wrong.

[ciscoman1]

To Tony,

That makes sense. But if the repair tool finds a corrupt dll file you will have to tell it where to get the correct file from(if it is in a cab file on your hd) right?? thanks again JR
JR

<P ID="edit"><FONT class="small">Edited by ciscoman1 on 01/13/02 10:05.</FONT></P>

[TonyKlein]

No, you don't.

To quote MS:

The Internet Explorer Repair tool includes the following features:

- A feature to identify problems with Internet Explorer that are caused by files that are out of date.

- A feature to fix problems that are caused by the incorrect or incomplete registration of Internet Explorer files.

- A feature to restore or repair the desktop or Start menu shortcut commands for Internet Explorer that have been deleted or do not function properly.

If however IE REpair detects missing files, or files which are out of date, you'll have to restore those yourself, either by extracting them from your Windows CD-ROm, or preferably from your IE cabs.

Upgrading to a higher version of IE will also do the trick, but that may not always be feasible or indeed desirable.

[Mosaic1]

This is how I do it. I do not install immediately.
This way you have the complete set of installation files for either repair or complete reinstall. No need to download the whole IE again:

Download Setup. Click on Setup
Choose install Minimal or customize your Browser click next. Choose the components you want to install.
Hit the Advanced Button Check the Download only box. Press OK Click next

There is another box here too. Associate file types. Check that if you want IE to be associated with its usual file types.

If you want to revert to the previous version of IE and then Download a new copy of Internet Explorer, and then save to the hard drive, this is how it's done. Or Download the Upgrade and save it. Either way, you will get a fresh set of IE files.
I am not recommending you do this to resolve this particular problem. Just that if you want to try it, this is the method.

Mo

[ciscoman1]

To Mosaic1
I have read about that from another moderator named Ed Bott, you may have heard of him. Anyway he also mentioned about downloading the files to your Hard drive to save in case you need to correct a corrupt IE dll file, so that is what I usually do. Sometimes I forget to do that with security updates though(not thinking I guess) as if you need to uninstall your IE version, that you will need the security updates again to be safe. Thanks for your post JR

[ciscoman1]

To Tony

I have had the repair tool stop the process and IT will NOT fix a MISSING dll, so I have had to go on the internet to find out which cab file the dll file was in and download it to my windows\system folder. In your opinion is IE 6.0 STABLE??

Thanks for your post JR

[TonyKlein]

You're right, IE repair will not fix a missing dll, as I explained to you before, incidentally.

What dll do you seem to be missing?

And I'd advise you to upgrade to IE 5.5 SP2 instead of 6.0.

[ciscoman1]

To Tony

I am not missing any dll files now, this happened awhile ago. I am using IE 5.5 SP2 NOW, I just want to know if IE 6.0 was stable yet as we all know that MS seems to hurry their products out to us and then give us the service packs etc. See ya JR