Outlook .OST File

[hutzmoose]

I am looking for help trying to get Outlook to stop looking for the .OST file. Every couple months a bunch of users will start calling that they can't open their Outlook Email because the outlook.ost file is "old".
I have received conflicting registry hacks but neither seems to solve the problem for more that a couple weeks then it starts over. The two hacks I have are:
[HKCU\software\microsoft\office\8.0\outlook\ost\] NoOst=DWord:0

[HKCU\software\microsoft\office\8.0\outlook\ost\] NoOst=DWord:2

And I have tried this one just to be sure

[HKCU\software\microsoft\office\8.0\outlook\ost\] NoOst=DWord:1

I haven't found any "official" documentation on it anywhere and it is really starting to get annoying.

We are using Outlook 2000 coming from an exchange server with half the users using roaming profiles and the majority (but not all) of the problems are with the roamers. Any help would be greatly appreciated.


Michael Hutz
MCSE. MCP+I, A+

[POBrien]

I am at work. They use Exchange with outlook 98. I drilled down to the Outlook Subkey and didn't find the OST subkey. However, I did do a search on the box and did find the outlook.ost file.
How about deleting the OST subkey all together.

[hutzmoose]

That is the original configuration. No entry. I am not sure why, but I think our exchange server puts this file on the local computers, it is the Offline Folder file that no one here uses. Unfortunately, we are a satellite and the corporate guys runs all the exchange stuff. I have found out how to disable the use of offline folders in Outlook itself, but A: Don't trust my users to be able to follow the instructions B: Don't want to make 500 desk side visits especially since alot of the user population is overnight/weekend crews. To disable it I did the following:
Tool/Services
Exchange Server Properties
Advanced Tab
Offline Folder Settings Button
Check the Disable Offline Folder Box

But in cruising the registry I was unable to find any noticeably changed settings. I check both HKCU and HKLM.

I appreciate the help hope to get some more ideas.

Thanks again

Michael Hutz
MCSE. MCP+I, A+

[POBrien]

got it. let me poke around some more.

[hutzmoose]

Pat, I finally found the answer I have been looking for. Here is the link http://www.windows2000faq.com/Articles/Index.cfm?ArticleID=20111

Thanks for your help.

Michael Hutz
MCSE. MCP+I, A+

[POBrien]

Right on!! Im sure glad you found it because I wasn't getting anywhere.

kudos to you