defchaz
11-15-2006, 10:35 AM
I recently 'accidentally' formatted my harddisk of 200GB of important data, and found your software in my mad rush to recover it. I'd previously used your Registry Mechanic which seemed to do the job so I purchased your product.
Here's my feedback on changed that should be made that would make me more inclined to continue subscription.
1. The search list has absolutely no structure. I used another competing product that was able to identify folder structure etc (especially as only 3GB of the harddisk was overwritten)
2. Once a 'corrupt' file is checked, it will always try to be recovered, slowing the entire process down.
3. There isn't a function to 'save' search data. Even when switching between the options menu the data is lost. This isn't to useful when searches take several hours. I was going to say ...to complete, but I've never witnessed one finish.
4. Because of number 3, there isn't a way to verify which files have already been recovered, so one cannot continue from where they left off.
5. It would be nice as an alternative to have multiple file types with same filename, instead of prompting, to just increment the file number.
6. Scanning comes very slowly. While searching for only MP3s, which were at the beginning of the hard disk, 1500 songs took over an hour. Competing software recovered 150GB of data in 30mins.
7. As a result of all these quibbles I've not been able to recover all my files, not because it didn't find them, but because of the man-hour it requires, monitoring the software for popups. Ideally I'd like to run it, press recover and have it do it all automatically. Trying to get a refund for this product is very difficult.
8. Little or no documentation exists for product. Effort seems to have been placed on other more award winning software.
E-mails have been going unanswered.
So in conclusion, while the product has potential, it seems like a sell-and-forget attitude.
Here's my feedback on changed that should be made that would make me more inclined to continue subscription.
1. The search list has absolutely no structure. I used another competing product that was able to identify folder structure etc (especially as only 3GB of the harddisk was overwritten)
2. Once a 'corrupt' file is checked, it will always try to be recovered, slowing the entire process down.
3. There isn't a function to 'save' search data. Even when switching between the options menu the data is lost. This isn't to useful when searches take several hours. I was going to say ...to complete, but I've never witnessed one finish.
4. Because of number 3, there isn't a way to verify which files have already been recovered, so one cannot continue from where they left off.
5. It would be nice as an alternative to have multiple file types with same filename, instead of prompting, to just increment the file number.
6. Scanning comes very slowly. While searching for only MP3s, which were at the beginning of the hard disk, 1500 songs took over an hour. Competing software recovered 150GB of data in 30mins.
7. As a result of all these quibbles I've not been able to recover all my files, not because it didn't find them, but because of the man-hour it requires, monitoring the software for popups. Ideally I'd like to run it, press recover and have it do it all automatically. Trying to get a refund for this product is very difficult.
8. Little or no documentation exists for product. Effort seems to have been placed on other more award winning software.
E-mails have been going unanswered.
So in conclusion, while the product has potential, it seems like a sell-and-forget attitude.