
Smart Update updates PC Tools AntiVirus' features online. These features include updates to virus definitions, main application files for upgraded functionality and Help updates.
Note: Please ensure that this Help file is closed before commencing the download step in Smart Update.
To run Smart Update, complete the following steps:
Click Smart Update on PC Tools AntiVirus' screen. Note: Smart Update is only available to registered users of PC Tools AntiVirus and for the duration of the trial period.
The Smart Update wizard starts. Follow the prompts to download all available enhancements. If no updates are available, Smart Update indicates that PC Tools AntiVirus is already updated. A green tick mark means the update is successfully downloaded and installed.
Notes:
If you see a red 'X' next to a component downloaded by Smart Update, it is likely that either the download was interrupted or Internet connectivity was lost during the component download. If you still see red 'X's next to downloaded components, try running Smart Update later, or shut down and restart Windows, open PC Tools AntiVirus and immediately run Smart Update again. If you are still seeing red 'X's next to downloaded components, please contact customer support.
To ensure all selected Smart Update components are successfully downloaded and installed, please run the entire Smart Update process to completion. If a Smart Update is terminated part way by clicking the Cancel button during the download step, the updates may not be installed and will need to be downloaded again in a subsequent Smart Update.
If the PC Tools AntiVirus main application file is updated, it is recommended that you run Smart Update again. This ensures that you receive any component updates which are specific to the newer version of the main application file, since these can only be updated once the main application file has been downloaded and installed.
Please do not attempt to run a scan when utilizing Smart Update.
Click the Finish button to exit the Smart Update wizard. PC Tools AntiVirus restarts automatically. New feature components downloaded by Smart Update are available immediately.